Call Center Order Creation

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Zoey provides transparent control for administrators and front-end enhancements for customers during the shopping process. Changing product configurations, for all types of products, can be done by the call center sales rep on the admin side as well as by the customer throughout the shopping process.

Custom product choices and configurations can be changed directly during order creation, in the wish list and the shopping cart. Includes the ability to create new customers, or select existing customers and view their shopping cart, wish list, last ordered items, and compared products lists, as well as select addresses, give discounts and assign custom prices.

call center order creation

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