WHY SETTLE FOR BIGCOMMERCE?
See how Zoey gives you a more complete solution for B2B eCommerce.
8 Reasons B2B Sellers Prefer Zoey Over BigCommerce
BUILT FOR B2B FROM THE GROUND UP
Zoey is specifically built with B2B workflows in mind, and is designed to help you from catalog creation through order processing:
- Upload and maintain your catalog and list of Customers/Accounts
- Segment Customers and Products into Groups
- Assign each Group their own catalog, pricing and design
- Create Drafts, Sales Quotes and Orders
- Receive, view and fulfill orders
ONE PLACE FOR SUPPORT
BigCommerce encourages merchants to work with third parties for help beyond basic support. Zoey’s award-winning support can help with virtually anything around your Zoey store. And our robust documentation covers hundreds of common scenarios.
Mike Kasdorf
“One of our customers is a national retailer with a specialty line of private label products made solely for them. With Zoey’s capabilities we were able to create a custom catalog specifically for those customers which nobody else can see. That was awesome. Our team never knew something like that was even possible. The customers just love it.”
SAY GOODBYE TO THIRD-PARTY APPS
Most stores are required to bolt on BigCommerce apps to get closer to their actual requirements. Zoey has all the core functionality a B2B business needs built right in.
MOBILE TOOLS FOR SALESPEOPLE
Only Zoey offers a native mobile app for iOS and Android:
- Set up new buyers and immediately process sales
- Look up customer information, including specific pricing
- Review product information, including images
- Create Drafts, Sales Quotes and Orders, even when offline
- Take credit cards now, or offline payments later
- Sync data to/from the Zoey Admin when online
AUTOMATE ACCOUNTS RECEIVABLE TASKS
B2B eCommerce often relies on orders and payments being on separate timelines. Zoey helps with Accounts Receivable collections by offering store owners the ability to set up automated payment reminders to collect payments via credit card or ACH, reducing the amount of effort required by the finance team to collect on outstanding invoices.
CREATE DRAFTS AND QUOTES
Sometimes an order requires negotiation or approval. Other times, you just need to set an order aside for awhile. Zoey’s Quotes allows buyers to review and approve Quotes salespeople generate for them for an order, while Drafts allows either the buyer or your team to create a Draft that can be saved for later to convert to an Order, or as a standing template for reordering.
Joan Van Veen
“Sales have increased 45 percent since we made the switch to Zoey. Most of the increase has come from business customers because we are able to offer features that we were not able to give them in the past. The most valuable has been the Advanced Quick Order Form. This feature makes large orders easy and fast. We can even create custom shopping lists, which our customers really love.”
CUSTOMER RELATIONSHIP MANAGEMENT (CRM) TOOLS
Zoey offers the ability to group multiple users under a single account, for larger entities that have multiple people ordering on their behalf. Locations can be set based on where users are located and have items shipped. Leads and Opportunities can also be managed within Zoey, offering strong sales tools to support your team as your business grows.
NATIVE INTEGRATIONS WITH POPULAR SOLUTIONS
Just as you don’t need third-party apps to get the features you want, Zoey offers direct integrations with popular solutions, such as QuickBooks Online and NetSuite, included as part of your Zoey subscription. We also offer a variety of data export/import tools with data mapping capabilities, and a robust, open API infrastructure for connecting to other systems.
Ready to START?
Our customer success team would love to help you find the best order management solution or ecommerce flow to help you grow and expand your sales.