Mobile App

Zoey’s mobile app empowers salespeople and other team members to be able to capture orders or create sales quotes anytime, anywhere, even if Internet service is not available or unreliable. Check product information, look up customer-specific pricing, review images and more on your mobile device. iOS now available; Android coming soon.

To download and demo the iOS app, click here!

Learn more about our Mobile App features.

Offline Support

Zoey’s mobile app does not require an Internet connection to operate. Simply sign in to your staff account while in an area with Internet, and it will cache all critical data to use while in places with challenging or no connection, such as conferences.

Key data, such as product and customer information and the ability to place an order, are fully supported while in offline mode.

Zoey’s app is designed for your team to be able to work in the field, whether at customer locations, major conferences, etc., and still be able to capture sales.

Review Product Info

See relevant product information, including product images, within the app, so your buyer can be sure it’s what they’re looking for.

Product data is easily synced with your Zoey store whenever Internet is available, so you can pull down the latest product information.

Customer Specific Data

Since all of your customers are downloaded, their pricing is also stored based on their Customer Group assignment, meaning you can also properly price an order while on site.

Updates are pulled whenever you sync the app, to ensure you’ve got the latest customer-specific information available in your app.

Create Orders

Salespeople can leverage the mobile app to capture orders while on the go, no matter where you are. Easily look up product and customer information, and build an order on the fly, while on site. 

Orders created in offline mode can be easily synced when you have an Internet connection, pushing those orders to your Zoey store.

Generate Sales Quotes

You can create a Sales Quote for accounts who may need to review and approve an order’s structure and final cost before completing the order. A Sales Quote is built to show the items and cost, and a buyer can review, approve the quote and turn it into an order instantly! Or they can request edits or ask questions if they’re not sure.

Learn more about our Sales Quotes features.

Sync Information

If you do not have a good internet connection, you can sync up when you get back into a good service area, sending the orders creates while offline to your Zoey store and downloading the latest catalog and customer updates.

This syncing model allows you to use the app wherever you are,without restrictions or limitations on the information available.

Net Terms

Zoey net terms back-end view

Establish payment terms on a per account basis, with how many days they have to pay off an order. This effectively establishes a “buy now, pay later” relationship with customers.

Each account has its own terms (such as Net 30 or Net 60), and language in the cart can be customized for each customer as well.

Zoey’s Net Terms solution can be linked to Quickbooks via a connector to issue invoices and mark orders as paid once those invoices are resolved.

B2B eCommerce

Zoey’s B2B eCommerce feature set enables you to set up a public-facing website that can provide a visible presence to existing and potential customers.

Use your catalog as SEO. Customers with special pricing can log in and see their special pricing instantly reflected on the website. Allow guests to make B2C purchases with self-service eCommerce tools that put the power of shopping in your buyers’ hands.

Hide prices or disable the cart for login guests to have a browsable catalog while protecting proprietary information like pricing. Allow buyers to sign in and see orders in progress and other information pertaining to their account.

Learn more about our B2B eCommerce features.

Credit/Spending Limits

As part of the Net Terms capabilities, you can establish a credit limit for each account, which will not allow them to place orders over a certain number until other invoices are paid down. 

This ensures you can limit your exposure to each customer, and can set values that are acceptable risk for you to take on for each of your buyers.

Split Orders

Merchants can select an attribute that is attached to each of their items, and split orders up when the attribute values differ. 

For example, if you receive items from three vendors, you can set up an attribute with each product tagged with the vendor that supplies it. When a customer buys products that are fulfilled by multiple vendors, the order gets split based on that attribute information. An order for each vendor is generated, which can then be passed along based on how you interact with them.

There are a variety of reasons to split up orders; this gives merchants control over setting the rules about when and how orders are split.

Vendor Accounts

Going along with split orders, Vendor Accounts are Staff Accounts that are configured to only show data for orders relevant to a given Vendor, using Staff Account Restrictions.

For merchants that have vendors log in to see orders placed and update them, this makes it quite simple for those vendors to access data relevant to only their orders and products that they fulfill.

Tiered Pricing

Set steps, or tiers, in which discounts apply at certain quantity levels. These tiers can be customized for different customer groups, ensuring each group sees accurate pricing, including tier pricing, per group. Tier pricing can be prominently displayed on the product page to ensure customer awareness of the price breaks.

 

Quick Order

For businesses that buy the same products regularly, and/or know the SKUs they wish to order, quick order forms accelerate the purchase process by allowing the entry of SKU/quantity combinations via a form or a CSV copy and paste.

To make things even easier, Zoey merchants can pre-build multiple Quick Order forms, which include pre-entered SKU and quantity pairings for standard order types, which then can be customized by a buyer.

Quick Order forms work with Zoey’s Visual Design editor to allow display on various content pages, and can be access restricted to only be visible to certain customer groups.

Quantity Increments, Minimums and Maximums

Quantity increments

When you sell items that have to be purchased more than one at a time, you can set the increment level at which they have to order. If you sell by the case, for instance, and 12 are in a case, you have the option of setting the quantity increment of 12.

You can also establish minimum and maximum quantities allowed for a given item, to avoid one customer over purchasing or setting a floor in which you’re willing to fulfill.

Customer group settings let you further control what each customer group encounters. You may require wholesale purchases by the case, but consumer-facing pricing to be higher, but allowed to buy one at a time. This is possible with Zoey’s Customer Groups segmentation.

Pick Lists

Pick Lists

To make it easier for your warehouse, or warehouse partner, to more easily fulfill orders, Zoey has pick list options that make it easier to generate pick lists based on each order, or generate a master pick list across a set of orders to simplify fulfilling a block of orders at once.

Single pick lists can be generated for a given order, and can be used to ensure all items from an order is in a box.

Multiple pick lists can be combined together based on SKU, order number or shipping type, ensuring a variety of ways to receive the data based on what is required by your team.

B2B/B2C Sales on a Single Site

Customer Groups don’t just allow you to segment customers by catalog or price – it also allows you to have a public pricing scenario that shows retail pricing for B2C customers that visit the site, while allowing B2B customers to log in and place wholesale orders.

Leveraging Zoey’s eCommerce capabilities, you can have a public-facing website that provides an SEO benefit while still allowing for a private wholesale shopping experience.

Abandoned Cart

Zoey offers a simple Abandoned Cart recovery option for you to prompt buyers when they do to complete an order. Schedule timing, email template and who it comes from as part of your ability to manage an automated process. increase your overall conversion rates and capture money otherwise left on the table!

Above and beyond that, your team, including sales and customer service representatives, can retrieve an abandoned cart link and send it manually to an account as part of working with them to get an order back up and running.

Free Shipping Option

Along with various carrier options, you can set up a Free Shipping option and establish rules on when free shipping becomes available. 

This option can be used in tandem with our Customer Groups, which allows you to set different rules for each group that is eligible to see a free shipping option when minimum requirements are met. It can also be used based on specific products, where an item is being shipped, or a specific subtotal, depending on what your business logic requires.

File Manager and Product Attachments

File Manager allows you to organize your images and non-image file assets for your eCommerce store. You can sort files into various folders to make it easier to find the items you’re looking for.

Product Attachments allows merchants to place non-image assets onto various product pages, such as marketing one-pagers and product specification sheets. Files can include PDFs as well as Word and Excel documents, among others.

Promotions and Discounts

Establish discount programs that can be based on subtotals, products placed in the cart, or a variety of other types of rules. Trigger discounts to appear automatically, or require a coupon code, based on what is required for your promotion. You can even establish promotions to only be active for certain Customer Groups, to be able to control promotions by customer type.

Blog

A blog can be used to provide public information about your company, provide content marketing opportunities and more. You can mark posts with categories and tags, and allow site visitors to leave comments or ask questions. 

The blog is compatible with Zoey’s Visual Design Editor for layout and design control that ensures you can have your content blend with the rest of your site. Blog blocks allow you to display recent posts, tags and more across various parts of your design.

Multi-Language/Multi-Currency

Zoey gives you the ability to set up a storefront that displays pricing in multiple currencies, and your catalog in multiple languages. You can set up translations for your content, as well as key terminology on the site, so you have the ability to successfully sell in multiple jurisdictions.

Sitewide Security via HTTPS

Modern browsers require websites to maintain a secure connection at all times, even if a customer isn’t entering sensitive information. Zoey supports sitewide security via HTTPS connections to a server. We also provide a free SSL certificate to support this feature, powered by Let’s Encrypt, as part of each Zoey subscription.

Access Restrictions

Access Restrictions are your permissions controls for a variety of functions on Zoey to make sure the right people are granted access to the right information. In the process it is part of what allows you to personalize the ordering experience for your buyers.

Determine whether the public can see your catalog or if a log-in to your store is required. Hide certain products, categories or content pages to be seen by only certain groups of customers. Choose which payment and shipping methods are presented and which are not. 

Learn more about our Access Restrictions features.

Login to View Site

Access restrictions login screen

You can set up your Zoey store to require a username and password to access the storefront. This is great for sellers who are looking for something closer to an Order Portal experience, or those who want to pre-register customers to ensure they see the right pricing.

You can have a registration link to accept registrations of those who don’t currently have access, and you can queue registrations for approval to ensure only those who should be granted access are ultimately approved. You can also have additional fields added to the standard registration forms to capture all the information necessary to process a registration.

Hide Cart and Pricing for Guests

For those businesses that want a public catalog, but require customers to be registered and logged in to place orders, Zoey can be configured to have a public website but with the cart and pricing disabled. This allows sellers to use their catalog as a Search Engine Optimization benefit, while restricting ordering to those approved customers.

This also allows for pricing to be displayed based on the logged in account, especially important for businesses who segment pricing based on customer type.

Catalog Restrictions

You can set up product catalogs with items that only present to certain groups of customers based on their customer group assignments. If you sell multiple lines of products, with different customer bases for each, you can assign each customer to a group that shows only products that are relevant to them.

If you have products designed specifically for certain customers or buyers, or have special edition items that only go to a certain group of accounts, Catalog Restrictions will let you hide those products from those who aren’t eligible to buy them.

Payment Type Restrictions

Your store can have an array of payment types set-up, including credit card, PayPal, Apple Pay and Google Pay, Net Terms, and Check/Money Order, among others. However, sometimes not all payment options are relevant or should be available to all accounts.

Payment type restrictions can allow you to decide which Customer Groups can have access to each payment type, ensuring that you can maintain control over how each customer type pays you, and not take on any unnecessary risk with the payment aspect of merchandise.

Shipping Type Restrictions

Different customer types may require different shipping options. Some may require basic services such as FedEx or UPS, while others may require more complex options like LTL Freight. 

To ensure merchants have the ability to show the right options to the right buyers, Zoey supports shipping type restrictions, which can be set for each Customer Group. Accounts than get assigned to each group, which will determine which options are shown.