B2B eCommerce Management Made Simple

Managing eCommerce doesn’t have to consume all your time. Zoey allows you to focus on other tasks.
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Streamline eCommerce Management with Zoey

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EMPOWER BUYERS

Take the pressure off your team by giving your buyers the information they need instantly without your help.

Team work

MULTI-CHANNEL SALES

Sell to multiple audiences concurrently, such as B2B and B2C, on a single eCommerce site.

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PUBLIC OR PRIVATE

You’ve got complete control over your store’s visibility, or restrict it to registered buyers.

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EASY INTEGRATION

Your store’s data is easily accessible to other systems, making business more manageable.

Zoey is Great For...

FRANCHISERS

Provide franchisees with an easy online portal to order products and supplies to keep their stores stocked.

WHOLESALERS

Manage large orders with unique pricing and catalog lists by buyer type.

BRANDS

Make it easy for your dealers to place orders and re-orders, or get quotes for new items.

Raise your B2B eCommerce Game Like:

Professional Medical Fulfillment Joan Van Veen

“Sales have increased 45% since we made the switch to Zoey. Most of the increase has come from business customers because we can offer features that we were not able to give them in the past.

Joan Van Veen, VP of Marketing, Professional Medical Fulfillment

Ready to START?

Our customer success team would love to help you find the best B2B platform or order management solution or to help you expand your sales.

Fill out the form to request
a personalized demo of Zoey.

Features That eCommerce Managers Appreciate

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CUSTOMER PORTAL

Buyers can review product details, make purchases, manage information and track orders.

Team work

CUSTOMER GROUP PRICING

You can set price lists for each customer group, offering a personal eCommerce experience.

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ACCESS RESTRICTIONS

Decide what’s publicly visible and what’s not, including price, the cart or even the whole store.

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ACCOUNTS AND CONTACTS

One account can have multiple contacts, each able to make purchases on the buyer’s behalf.

Deals and sales

CUSTOM CATALOGS

Restrict certain product groupings to certain customers, focusing the purchase experience.

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DATA PORTABILITY

Zoey’s integrations, APIs and Webhooks ensure that data can flow to and from other systems.

B2B eCommerce Management Questions to Ask

B2B eCommerce is driven by segmentation – who can see specific products, who gets what pricing and who can use specific payment types. Zoey is built specifically around B2B eCommerce, so our various segmentation and visibility capabilities to ensure products, pricing, shipping, billing and more are able to be segmented by groups. You can also opt for a public website, a partially public website or a private ordering portal as among the options for your Zoey eCommerce experience.

Offering a self-service order portal can bring buyers in more frequently without requiring as much management and support. They are able to check the status of their previously placed orders, regardless of whether it was placed by themselves or someone on your team. They can review product information, and check inventory and pricing in case they’re ready to buy. They can manage their own information, such as billing and shipping information. And of course, they have the ability to place an order and have it register with you right away.

SaaS offers eCommerce Managers a number of key benefits over open source solutions. The total cost of ownership is lower, because instead of having to pay separate bills for hosting, site updates (including security patches), new development and more, SaaS solutions handle all of this within one subscription price, taking the pressure off your team to have to manage all of these items. Second, it allows the team to focus on other elements, instead of needing team expertise on how to manage the technical aspects of an eCommerce platform, as outages and other issues ultimately fall upon the team to be involved in, and many times resolve.

Scale Sales With Less Pressure On Your Team

EASE OF USE

Zoey is designed with wholesale ordering in mind, with tools that make building and completing larger orders easy.

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MORE ORDERS

Zoey scales with your business and can easily grow sales by 50% to 100% without requiring you to hire more staff to manage those sales.

QUICKER FULFILLMENT

Zoey saves you time in the order fulfillment process when orders are placed directly into an order management system like Zoey.

Ready to START?

Our customer success team would love to help you find the best B2B platform or order management solution or to help you expand your sales.

Fill out the form to request
a personalized demo of Zoey.

FAQs for B2B eCommerce Management

For an eCommerce Manager, the right platform can reduce their workload in a variety of ways. For one, being able to segment customers, pricing and more means you can set up your various buyers and they can see their specific information without needing to contact someone on your team. Second, having multi-customer accounts ensures that you can have merged order histories and more across an entity. Each member of that company can see when orders have been placed and what’s going on with the account (including the billing contact, who may be different from the ordering contact) and the person who approves orders can see them across the organization as well. All of this can be done without needing direct support from you or your team. Finally, if your organization uses salespeople, their orders will be visible to your buyers as well, so an entire order history, including tracking capabilities and more, will be visible all in one place, reducing the need to reach out about orders not placed directly by the buyer.

Data management tends to be a potentially time-consuming part of eCommerce, whether it be loading products, processing orders or creating customers. If you are using other business systems, you can have data pushed and pulled into your eCommerce platform from those systems through reliable integrations, such as the ones Zoey offers for QuickBooks Online and NetSuite. CSV import and export capabilities, as well as data mapping tools for files pulled from Google Sheets, Dropbox or other solutions, can also simplify the process by making it easier to upload or download data in bulk. Finally, the ability to push or pull data based on events-based Webhooks can make data that is created based on specific steps in the eCommerce process easier to retrieve or be ingested at the right time. Notably, all of these data automation steps will reduce the risk of errors from data entered manually by a member of your team and will speed up when data is present in various systems to move along things like order fulfillment.

Technology can replace existing methods of capturing orders, and in some cases facilitate orders taken in non-ideal ways through technology today. Instead of manually receiving orders by phone, email, pen and paper while in person, you can use a B2B eCommerce platform built for your warehouse to thrive online. You can connect eCommerce to other key systems, especially if you’re managing a more complex business setup. If you have fulfillment partners or a warehouse, they can be linked in as well, allowing a seamless flow from order placement to fulfillment to invoice management/payment.

Shopify is a popular eCommerce platform, built primarily to support B2C use cases. Its app ecosystem allows for extending the platform in a variety of ways. That said, relying on a platform built for a different use case means more frequent frustrations and limitations that can constrain a business. A B2B-focused eCommerce platform can help not just take pressure off of eCommerce managers, but many other roles that can benefit from such an approach, such as marketing, sales and fulfillment.

Ready to START?

Our customer success team would love to help you find the best order management solution or eCommerce flow to help you grow and expand your sales.

Fill out the form to request a personalized demo of Zoey.
Creating a trial may take up to 60 seconds.

Ready to START?

Ready to START?

Fill out the form to request a personalized demo of Zoey.