Best B2B eCommerce Platform for Coffee Suppliers & Producers
Accelerate Business Growth with Zoey
WORK EFFICIENTLY
View pricing and place orders while eliminating data entry errors to get sales done quickly.
FIND INFORMATION FAST
Find products, customer data and orders all in one place via a web-based admin and a mobile app.
TAKE ORDERS ON-THE-GO
Work anywhere, anytime, on any device. Look up product info and create Quotes, Orders and Drafts.
INTEGRATE SYSTEMS
Integrate with NetSuite, QuickBooks Online and other systems, plus robust API’s and webhooks.
We Help Coffee Businesses:
ROASTERS & BRANDS
If you are a brand or roaster, Zoey makes self-service ordering easy for your buyers. Your sales team can also easily capture orders via the app.
IMPORTERS & TRADERS
Zoey works equally well for those companies that import coffee or act as coffee traders. Zoey’s tools are equally helpful for working orders!
PACKAGERS
Zoey supports packagers of products like coffee with how much needs to be packed, whether to one client location or multiple locations.
DISTRIBUTORS & WHOLESALERS
Zoey focuses on what you need, like customer and price segmentation, catalog restrictions and various billing and payment methods.
RELATED PRODUCTS
If you sell products related to the coffee industry, whether chai/teas, sweeteners and syrups, or dishware and bottles, we support you too.
Join Others Who Moved Coffee Sales Online
“Sales have increased with existing customers being able to see all we have to offer. Orders placed on Zoey have decreased the time we’re on the phone. Registrations for new prospects converting to customers happens faster. Zoey and the integration with NetSuite was an excellent choice for us.”
Beth Gunderson, Director of Food Service,
Door County Coffee & Tea Co.
Ready to START?
Our customer success team would love to help you find the best B2B platform or order management solution or to help you expand your sales.
a personalized demo of Zoey.
Features Coffee Producers and Suppliers Need
SELL B2B AND D2C
Zoey offers a public website for consumers and an online order portal for buyers, including segmented catalogs and pricing.
PACKAGING QUANTITIES
Zoey can be configured for specific packaging quantities and increments – by the case, bag, barrel, pallet – in units you define.
DATA INTEGRATION
Businesses can tie into QuickBooks Online, Salesforce, NetSuite and more. Our APIs, SFTP and webhooks options make data readily available.
SALES QUOTES
Generate quotes for new and existing customers before placing an order, including on our apps and at conferences and trade shows.
CUSTOM PRODUCTS
Control which of your buyers can see products in your catalog to reserve products for certain customers.
MULTI-CUSTOMER ACCOUNTS
Multiple customers from one account can place orders and have their order history linked while being assigned to a location.
What to Ask When Choosing a Coffee Platform
Just moving from slower processes (pen and paper, email, phone, etc. transactions) will likely help the business, but does it ensure an easy user experience for your team, and for your buyers – that is a critical distinction between platforms.
The ability for a platform to be able to empower self-service purchases and salesperson sales alike, regardless of where an individual is, will enable the ability to capture orders in real time and reduce the risk of cart abandonment.
If buyers can place their own orders, and salespeople can avoid processing orders later by placing them in real time, it can unlock time for recruiting more businesses and increasing purchase frequency of existing customers.
Why Wholesale Coffee Companies Pick Zoey
EASE OF USE
Zoey is designed with wholesale ordering in mind, with tools that make building and completing larger orders easy.
MORE ORDERS
Zoey scales with your business and can easily grow sales by 50% to 100% without requiring you to hire more staff to manage those sales.
QUICKER FULFILLMENT
Save time in the order fulfillment process when orders are placed directly into an order management system like Zoey.
Ready to START?
Our customer success team would love to help you find the best B2B platform or order management solution or to help you expand your sales.
a personalized demo of Zoey.
FAQs for a Coffee B2B eCommerce Platform
An online web presence with the ability for wholesale customers to register is one way to attract leads, using Search Engine Optimization (SEO). You can also equip your sales team with tools to be able to recruit customers through cold calling or business opportunities, like trade shows. A B2B platform like Zoey can provide both by offering both a self-service Web solution for potential customers to register and ultimately make purchases on their own, while offering a salesperson-focused mobile app for allowing your sales team to take orders and register customers on the go. Whether inside customer stores, at trade shows or working remotely, your sales team can assist both new and existing buyers to get what they need. Or, buyers can self-manage if they’re comfortable with placing eCommerce orders already.
One way a platform like Zoey can be leveraged is to offer a consumer-facing website. Your catalog can be visible, and even allow for direct to consumer sales. You can also list your products via Google Shopping with an included plug-in. In this way, your website is a search engine opportunity by listing your products on your website and with Google. For your wholesale customers, they can log in and see their particular products and pricing for them, while your public-facing website can show the consumer-level pricing.
Technology can replace existing methods of capturing orders, and in some cases facilitate orders taken in non-ideal ways through technology today. Instead of manually receiving orders by phone, email, pen and paper while in person, you can use a B2B eCommerce platform built for the coffee business to thrive online. You can connect eCommerce to other systems like accounting, even if you’re just doing the basics in a solution like QuickBooks Online. If you have fulfillment partners or a warehouse, they can be linked in as well, allowing a seamless flow from order placement to fulfillment to invoice management/payment.
Shopify was built as a B2C-focused platform. Their basic offerings have access to add-ons that can offer some B2B functionality, but linking data from those add-ons to other systems can be incredibly difficult and frustrating. More recently, Shopify has added wholesale capabilities to Shopify+, but with an astronomical price tag and fees based on volume. Zoey was built with B2B functionality top of mind, offers a more complete solution (including a salesperson-centric mobile app not available on Shopify), and is priced to be accessible to more businesses. Learn more about Zoey. vs. Shopify
Ready to START?
Our customer success team would love to help you find the best order management solution or eCommerce flow to help you grow and expand your sales.