Congratulations – your business is thriving with exciting developments like increased sales, bigger staff, wider product lines, greater capital or just plain more resources. That’s growth, and we love to see it. But oftentimes, pouring the revenue generated from growth into new resources offsets those bigger numbers. When you learn …

Whether you’re a B2B franchiser, wholesaler, distributor or retailer, the long-term success of your business ultimately depends on the quality of your B2B sales funnel. How do you gauge the current health of your funnel, and where do you go next to optimize performance? Step one is to delve into …

You already know that eCommerce offers a bevy of built-in advantages, like freedom from geographical boundaries, lower operating costs compared to brick-and-mortar outfits, opportunities for bespoke communication and more possibilities for niche products and services. Broad as it may be, though, eCommerce is not one-size-fits-all. So, what types of eCommerce …

In today’s B2B eCommerce landscape, many manufacturers and distributors have elevated the role of the independent sales rep, and for good reason. More than just contractors-for-hire, independent reps can serve as genuine strategic partners. The flexible hiring structure and responsibility allotment of an indie rep work in tandem with core …

In addition to eCommerce wholesalers, distributors and brands, there is another category of B2B eCommerce that is often overlooked: Franchises. In the past, a franchise was an easy-to-identify entity: typically, a fast-food chain, shop in a mall or a service company were the standard franchises in the brick-and-mortar world. However, …

Keeping your customers comfortable and happy is an ongoing balancing act, but the good news is, you’ve got a diverse toolbox. With Zoey, we understand that every user experience is unique, which is why we believe choosing between a self-service portal and salesperson support shouldn’t be a choice at all. …

SoftwareReviews, a leading source for insights on the software provider landscape, has recently published its Emotional Footprint Awards for eCommerce platforms. For the second time, Zoey has been named a Champion in the awards, this time as part of the 2022 B2B eCommerce subcategory. eCommerce platforms help organizations to sell …

Many businesses with a retail network or franchises have a variety of scenarios to manage. The primary one relates to ensuring goods are in the right place to sell to the end consumer at the right time. Beyond that, there’s secondary pieces that are needed to be managed to keep …