B2B eCommerce continues to be a fast-growing segment of the online sales pie, faster than B2C eCommerce, in fact. A recent study from Forrester Research projects that the U.S. B2B eCcommerce market will be worth over $1.7 trillion by 2023 and be 1/6 of all B2B sales. It’s clear that …

If you’re selling via eCommerce, and particularly if you’re a B2B or wholesale business, ensuring a well-executed customer onboarding process is an important part of getting started with your buyers. Providing a smooth, seamless experience to purchasing online will not only give your new buyers additional confidence in their decision …

In the world of eCommerce, personalization has become one of those buzzwords that many have latched on to because of the success in bringing a more custom experience to customers. While the B2C eCommerce world has been quick to catch on to this, like many technology trends the B2B and …

As B2B and wholesale eCommerce websites become increasingly important to your business, the various stakeholders inside your organization become more demanding in turn, as their various needs and their ability to be resolved with your website become important. Fortunately, the right solutions, like Zoey, are able to adapt to fulfill …

Increasingly, companies are leveraging online technologies to establish an online B2B wholesale channel for distributors and retailers, among others. But many companies are tackling this for the first time, and so here at Zoey we see a lot of common threads in the process to establishing this way of capturing …

With some aiming to maintain social distancing, while others are working from home, many businesses are continuing to adapt to what is the new normal: Working remotely, helping customers from afar vs. in person, while maintaining sales volumes and attempting to grow their businesses.

B2B businesses that look to sell to their customers online face myriad challenges when figuring out payments. Credit cards as an online operation can prove expensive for wholesale businesses, especially those working on tight margins. So many B2B business turn to Net Terms, allowing their customers to pay later. But …

If your company sells to distributors, retailers or other businesses, you probably have encountered your share of orders taken via phone, email or in person. However, B2B and wholesale business has been slowly and steadily making its way online – the efficiencies and cost savings are hard to ignore, but …