Salespeople are a critical part of the conversation when it comes to your buyers and driving sales. Whether it be taking orders in person, over the phone or via email, salespeople will hear from their buyers in a variety of ways, and being able to create a formalized process that …

Ask a B2B business owner to name both the value and price of their product or service and you may get two different numbers. That’s because the market ultimately dictates the price consumers will pay.  While B2B can borrow the best strategies from B2C when it comes to eCommerce pricing …

Every single day of running a business – whether it’s eCommerce or physical, B2B or B2C – is a series of decisions, big and small. As a B2B, the way your fulfillment chain works, and the way it scales, will inevitably present some of those key decision crossroads. As 2019 …

When people hear the word eCommerce, a certain vision often comes to mind – Amazon, eBay and other very successful, very veteran brands have helped define what an eCommerce experience should look like. But when it comes to the focus of B2B in eCommerce, there’s some aspects that have picked …

Losing a prospect at any point in the B2B sales funnel is frustrating for business owners, but to let a sale slip with the shopping cart already loaded is particularly hard to accept. Nevertheless, abandoned carts are costing eCommerce brands $18 billion a year in lost revenue. To put that …

If you’re managing both wholesale/B2B and B2C sales, there are a variety of ways to operate. You can select a solution for each arm of the business and run each workflow separately. Or, using a tool like Zoey, you can manage both the B2B and B2C order placement and management …

Even though 95% of new product launches ultimately fail, those that succeed have the potential to make history and reshape an entire industry. Apple did it to the tech sector in 2007 with the iPhone, Square did it to small business payments in 2010, and Amazon did it to eCommerce …