Zoey a Gold Medal Winner in SoftwareReviews’ 2021 B2B eCommerce Platform Data Quadrant Awards

SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2021 B2B eCommerce Platforms Data Quadrant Awards, naming Zoey a ‘Leader’ in its quadrant. Zoey has also been awarded a Gold Medal for being one of the top solutions in the category.

The ranking is earned according to the feedback provided by Zoey’s end users via SoftwareReviews’ comprehensive online survey. Vendors are rated on product features, vendor capabilities, and the relationship with their software partner.

This is the first time eCommerce has been divided into a specific B2B category; Zoey was previously recognized twice in the overall eCommerce category. Zoey is also the smallest company to receive a Gold Medal in the rankings.

“Our customers routinely tell us we are doing something right, as well as something different, and so we appreciate their willingness to share their feedback with SoftwareReviews and help us achieve this ranking,” said Joshua O’Connell, Zoey’s Vice President of Marketing. “We’re very appreciative to SoftwareReviews and our customers for making this Gold Medal award possible.”

Zoey’s placement is based both on its own ranking, and the relative ranking against other eCommerce providers within the SoftwareReviews data quadrant.

What makes the SoftwareReviews Data Quadrant different?

The study involves gathering intelligence on user satisfaction with both product features and the experience with the vendor. Aggregated emotional response ratings are included in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation to create a powerful indicator of overall user feeling toward the vendor and its product – all from the software users’ point of view.

In the latest rankings, Zoey’s likelihood to recommend of 83% met or exceeded the rankings of such competitors as Shopify Plus, Miva and Oro Commerce. Zoey’s Emotional Footprint ranking of +79 met or exceeded those of Big Commerce, Oracle CX Commerce and Adobe Commerce Cloud (formerly Magento).

About SoftwareReviews Data Quadrant Awards and Software Reports:

SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their composite score meets the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at https://www.softwarereviews.com.

About SoftwareReviews:

SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

About Zoey:

Zoey’s mission is to support B2B and wholesale businesses and their ability to take orders anytime, anywhere, on any device. Their cornerstone offerings are a mobile app for the sales team to take orders or generate sales quotes wherever they are, and a self-service web portal for accounts to log in, see customized catalog and pricing options, place orders, and track already placed orders. To complete the solution, a web-based admin allows companies to manage products, customers and orders.

To learn more about Zoey, click the button below to talk to our Customer Success team:

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